Great fulfilment doesn’t capture headlines, but bad fulfilment does – especially when your business is witnessed by millions.
That’s why our processes are built on clear communication and reliability. From order to delivery, we’re here to help at every stage, ensuring your product arrives on time and to your satisfaction.
Our fulfilment process begins the moment you place your order in our webstore. We employ advanced inventory management systems to ensure accuracy and prevent delays. Each item is carefully quality-checked before packaging, guaranteeing that only products meeting our high standards leave our facility.
Communication is critical to our fulfilment process. We provide real-time updates on your order status, and our dedicated customer service team is always on hand to address any queries or special requirements.
With Elms, you’re not just receiving a product – you’re gaining a partner committed to your success. It’s peace of mind that money can’t buy.
Other solutions you may be interested in
Design

When the world’s greatest sporting competitions require personalisation solutions that exceed expectations; they come to Elms. Learn more about our licensing work with brands, federations, leagues and clubs.
Find out moreEmbellishment

Whether it’s sponsor applications, limited-run kits, applying pre-printed letters and numbers or embellishing merchandise like bottles, umbrellas, caps and balls, our embellishment services add the finishing touches that bring garments to life.
Find out moreLet’s build a lasting partnership
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